Business Analyst (ID#3604)

Vancouver, BC Time

We are seeking a Business Analyst to help our client support their IT Project Management Office (PMO).


The Business Analyst will work in collaboration with key stakeholders throughout the organization and focus on the following:

  • Review business cases for new project requests submitted by business stakeholders and get clarification when applicable.
  • Perform detailed discovery of new work items and provide key metrics to IT PMO and IT management for informed decision-making.
  • Work with the IT-PMO team to review/assess current Project Management processes:
    • Bring forward recommendations based on best practices (PMBOK/ITIL).
    • Look for opportunities for improvement.
    • Continue to build the value the IT-PMO provides to IT and the organization.


  • 5+ years of experience as a Business Analyst.
  • Project Management Professional(PMP) designation is an asset.
  • Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO) designations are an asset.
  • Thorough knowledge and experience with review/implementation of key PMO processes.
  • Thorough knowledge and experience with ITIL and ITSM frameworks.
  • Thorough knowledge and experience with shifting from predictive (waterfall) to Agile.
  • Thorough knowledge and experience with implementation of Agile practices and frameworks.
  • Thorough knowledge of business and business systems planning principles, methods and standards.
  • Thorough knowledge of problem definition and analysis related to business processes and systems planning.
  • Thorough knowledge of the principles and practices of administrative management and project management.
  • Considerable knowledge of information technology components, processes and developments related to the work performed.
  • Considerable knowledge of the functions of departments served and their requirements in information technology.
  • Considerable knowledge of departmental policies and procedures.
  • Ability to document, analyze and assess a variety of information, identify priorities and resources and propose alternative business processes.
  • Ability to assist in the development of corporate standards and to perform other administrative tasks related to the work performed.
  • Ability to establish and maintain effective working relationships with a variety of internal contacts and to provide advice and assistance on matters related to the work.
  • Ability to communicate effectively orally and in writing and to present proposals in non-technical language.
  • Ability to perform assigned duties under minimum supervision.
  • Ability to create documents requirements, prepares business cases, conducts feasibility studies, and analyzes cost effectiveness.
  • Ability to act as a liaison between client departments and contractors; assists in the resolution of service problems and issues; provides advice and guidance to other staff engaged on projects of less complexity.
  • Ability to prepare reports and make presentations related to the work performed; conducts product and market research to maintain up-to-date knowledge of developments in the information technology industry.

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.