Dynamics 365 Functional Specialist (ID#3235)

Vancouver, BC Time

We are seeking a Dynamics 365 Functional Specialist to help our client by providing expertise that will help assist, guide, and mentor their D365 CRM configuration and implementation.


  • Defines and develops the functional capabilities as related to selected modules within Dynamics 365.
  • Works with Solution Architects to provide recommendations for OOTB configuration or custom solutions including deployments.
  • Works with the business engineer to facilitate/co-facilitate requirements and design sessions.
  • Works with team to configure, develop and implement solution(s) in Dynamics 365 and Power Platform
  • Functions as the mentor for in-house functional specialist in-training team members.
  • Works with the Information Architect to model data changes to the Dataverse.
  • Advises on best practices for configuring and extending Dynamics core features to support desired stakeholder outcomes and user experiences


  • 5+ years of experience with Dynamics 365 functional capabilities.
  • Ability to configure and develop solutions/custom solutions in Dynamics 365 and Power Platform based on stated business requirements.
  • Ability to build Power Apps and Power Automate solutions as required to meet business requirements.
  • Ability to contribute to and validate design to actual implementation to ensure adherence to best practices and governance.
  • Working knowledge of Dynamics 365 plug-ins/web resources and ability to recommend potential options.
  • Deep knowledge of the features, components and architecture of selected Dynamics modules.
  • Experience implementing solutions that support customer service (Customer Engagement Module).
  • Experience implementing solutions within the Field Services Module.

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.