Infrastructure Business Analyst (ID#3844)

Vancouver, BC Time

We are seeking an Infrastructure Business Analyst to help our client build and support their multi-cloud environment. The successful candidate will be an be an experienced IT professional with expertise in how IT manages mission critical IT workloads. A strong understanding of ITIL and adapting ITIL to cloud workloads and processes is required.


  • Developing technical requirements for IT tools and processes
  • Requirements elicitation, analysis and management
  • Identifying, evaluating and having a clear understanding of the high-level business needs of clients and stakeholders
  • Translating business requirements to detailed technical requirements with fluency to enable IT technical teams
  • Critically evaluating information gathered from multiple sources;
  • Reconciling conflicting requirements
  • Abstracting up low-level technical information to a high-level general
  • Creating and updating requirements traceability matrix against solution architecture, design, test planning and hand-over to support
  • Providing technical analysis and preparing presentation of recommendation to management
  • Continuously monitoring and analyzing potential impacts to requirements and technical scope
  • Assisting in developing and validating test plans
  • Business process mapping of current state and desired state


  • 10+ years of experience  in IT
  • 8+ years of experience working as an Infrastructure Business Analyst
  • Experience with complex Information Technology (IT) projects
  • Strong written and verbal communication skills including the ability to produce concise, structured and well written documents and reports
  • Highly adaptable and able to work in a fast paced priority driven environment
  • Exceptional level of professionalism; personable, approachable, courteous
  • Excellent time management, prioritization and organizational skills
  • Strong attention to detail including an awareness of downstream effects of actions
  • Ability to work independently to meet deliverables and solve problems
  • Self-starter, proactive and solution oriented
  • Ability to adapt to change and tolerate high stress levels
  • Experience working within a healthcare environment is preferred

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.