One of Canada’s largest credit unions implemented ITIL best practices to enhance risk management, customer service, and IT stability.Industry Financial...
ITIL/ITSM Consulting for Credit Union
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Customer Stories
From financial services to government and technology, our customers are unlocking new efficiencies, improving decision-making, and delivering measurable impact. Explore these real-world stories to see how we partner with clients to solve complex challenges and drive lasting results.
Process Alignment for Logistics Merger
A U.S. logistics provider standardized processes and IT systems to support warehouse automation after a multi-company merger.Industry Logistics & Supply...
Gap Analysis for Major Shipping Company
A major shipping company improved operational efficiency and established a roadmap for automation across provincial ferry operations.Industry Transportation...
AI-Powered Coaching Platform for Team Development
A software company modernized its team coaching platform with continuous AI- powered support, improving engagement and measurable team outcomes.Industry...
AI Research Validation for Global Asset Management
A $26Bn global hedge fund streamlined its investment thesis validation process using AI agents that broaden research coverage and reduce missed...
AI-Powered Document Intelligence for Government Reporting
A Canadian Government Agency transformed siloed document repositories into a searchable knowledge base, improving accuracy and accelerating quarterly ministry...