AI-Powered Coaching Platform Boosts Team Performance by 20%
A software company modernized its team coaching platform with continuous AI-
powered support, improving engagement and measurable team outcomes.
Industry
Software Products / Team Development
Services Delivered
AI Chatbot Development, AWS, TypeScript, RAG Systems
Impact
20% team performance improvement, increased engagement
Challenge
The client’s legacy coaching platform lacked integration and could not deliver personalized, always-available support.
- Teams needed continuous guidance between formal sessions
- Existing tools did not scale to serve a growing client base
- Engagement was dropping between scheduled coaching events
Solution
New Value Solutions developed Kora, an AI-powered team coaching platform that includes:
- Rich team assessment visualizations with automated reporting
- Interactive AI chat interface providing context-aware responses
- RAG system integrating coaching expertise with conversation state management
- Scalable design enabling more clients served with existing staff
Results
- Supported a 20% improvement in team performance guarantee
- Substantially increased engagement between training sessions
- Allowed coaches to serve more clients without losing personalization
- Generated valuable metrics on team development patterns
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