Business Analyst (ID#4797)

New Value Solutions, a national IT consulting company is seeking a part-time Business Analyst to help with a project to transition from a current telecommunications provider to the new service provider, ensuring uninterrupted service delivery for cellular, data, and voice operations.

Responsibilities:

• Requirements gathering, Elicitation and Analysis:
  •  Collaborate with all stakeholders to gather and document detailed business and technical requirements for the NGTA transition.
  •  Conduct gap analysis to identify differences between TSMA and NGTA services for impacted groups.
• Workflow and Process Mapping:
  • Map current workflows for mobility, voice, network, and data services under TSMA.
  • Design future-state workflows to align with NGTA capabilities and processes.
• TSMA and NGTA Contract Review and Evaluation
  •  Analyze the TSMA and NGTA contracts, identifying key obligations, differences, and their impact on operations.
  • Support the evaluation of PHSA Solution SDP to ensure compliance with NGTA requirements.
•  Stakeholder Collaboration:
  •   Facilitate workshops and meetings with impacted groups to address concerns and gather input.
  • Act as the liaison between the Project Manager, vendors, and internal teams.
• Compliance and Risk Management
  •  Support the completion of STRA and PIA.
  • Identify and document risks related to the transition and recommend mitigation strategies.
•  Testing and Validation
  •  Assist in defining test cases for validating billing accuracy, service functionality, and NGTA compliance.
  • Support User Acceptance Testing (UAT) to ensure successful adoption of NGTA services.
•   Documentation and Reporting:
  • Prepare detailed documentation, including requirements, gap analyses, workflows, and recommendations.
  •  Provide regular updates to project leadership and stakeholders.
• Training and Transition Support:
  • Develop communication plan and transition plan.
  • Contribute to the development of training materials for impacted teams.
  • Ensure a smooth transition by supporting knowledge transfer to operational teams.

 Requirements: 

• 5+ years of experience as a Business Analyst, with significant experience in large-scale transitions or IT projects
• Proven experience in workflow and process mapping, contract analysis, and vendor management.
• Familiarity with STRA, PIA, and other regulatory compliance processes
• Strong analytical, time management, problem-solving, and critical-thinking skills.
• Excellent communication and facilitation skills for engaging stakeholders.
• Proficiency in tools like Microsoft Visio, Smartsheet, Excel, Jira and any other project management software.
• Certification in Business Analysis (e.g., CBAP, PMI-PBA, or similar) is preferred.

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.

ID# 4796

The hourly rate range for this position is $70 – $90, with the final rate based on consultant experience and fit for the role.