Business Analyst (ID#4411)

We are seeking a Business Analyst to help our client with a major capital facilities construction project.

Responsibilities:

• Business and clinical requirements identification and documentation, including:
  • Coordinating requirements workshops, site surveys and requirements questionnaires.
  • Documentation of business requirements.
  • Test case writing, testing and test coordination.
  • Clinical stakeholder user engagement, clinical change management and communications.
• Coordination of technical resources, for Nurse Call, Wi-Fi, and network configuration, for example.
• Coordination of facilities management resources, for site surveys, electrical and millwork.
• Development of a repeatable intake support process and application call flow design that can be used across successive clinical departments.
• Development of repeatable requirements identification processes that can be used across successive clinical departments.
• Detailed review and clinical approval of use cases against call flow designs.
• Discovery and detailed requirements for system integrations.
• Discovery and detailed business and ‘Non Functional Requirements’ (NFR’s) for Nurse Call integration.
• Hands-on configuration of call flows and expression rules, as applicable.
• Coordination and hands-on involvement with user adoption strategy and use adoption training with end-users.
• Participation in go-live support and end use adoption with training sessions.
• Coordination of Vocera inventory for:
  • Badges;
  • Software licenses;
  • Battery chargers;
  • Badge accessories; and
  • Nurse Call – call points, as well as possibility for other integration data management.
• Documentation and transitioning work to operational teams, including gathering all required sign-offs as well as having a period of supporting transition.

Requirements:

• 4+ years of experience as a Business Analyst.
• 5+ years of experience with business requirements and use case development and analysis.
• 5+ years of experience with user adoption strategies (change management and training plans).
• 5+ years of experience managing department requirement matrixes across multiple departments.
• Preferred Qualifications:
  • Experience with voice call flows.
  • Experience with unified communications solutions.
  • Experience managing end user asset management with multiple parts and complex licenses (e.g., Vocera badges, batteries, chargers, headsets, licensing assignments, etc.).
  • Experience with end user training in a clinical setting.
  • Experience with call flow design and build.
  • Experience with clinical communication and collaboration solutions.
  • Experience with Vocera.
  • Experience with Vocera integration engine call Engage and writing Engage expression rules.
  • Experience with clinical nurse call solutions and integration with Vocera.

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.

ID#4411

The hourly rate range for this position is $70 – $95, with the final rate based on consultant experience and fit for the role.